What I do if I have any queries or comments after my rental has finished? If your rental has finished and you have any queries or comments, click here. On the next page, enter your booking details, fill in the form and we’ll take a look. Related articles Why have I been charged by the car hire company? I want to modify my booking How can I get an invoice of my booking? Can I rent a car if I don’t have a credit card? Will I have to pay for anything when I collect the car?