What can I do if I have any queries or comments after my rental has finished? If your rental has finished and you have any queries or comments, click here. On the next page, enter your booking details, fill in the form and we’ll take a look. Related articles I want to modify my booking I need to cancel my booking Why have I been charged by the car hire company? How do I make a claim on my Platinum Insurance? Can I get a refund if I returned my car early?